
State Farm® Insurance Agent Stephanie Criona
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shelly Freeman
July 23, 2025
"I’ve been a client of Stephanie Criona for over 9 years and I’ve always been treated with the utmost respect and professionalism. Stephanie and her associates are always a quick phone call away and you get a live person to talk to. If you need to leave a message her office always calls back right away. Her assistant Martin has been very helpful too in explaining all the intricacies of my homeowners policy to ensure I’m getting the best coverage for the best value. Martin goes the extra mile for you to make sure you’re completely satisfied."
"Thank you for taking the time to share your thoughts, Shelly. We’re happy to know you’re satisfied with the service at our State Farm office. We appreciate your years of loyalty and insurance referrals from California and Arizona."
Susan Miller
July 22, 2025
"So helpful. Thankful for their service."
"Thank you, Susan. We love providing excellent service for our clients. Thank you for your continued faith in our team. "
Nicole Stedman
July 21, 2025
"I love working with Yadira! She is a wealth of knowledge and was very helpful answering all my questions about my policy and tailoring coverage to my specific needs. She happily ran numbers for me when I was considering buying a new car and gave me all the info I needed to make an informed decision on my next steps."
Fernando Magaña
July 21, 2025
"Can’t say enough good things about the team! Everyone is nice and super helpful!"
Nikki Lambert
July 21, 2025
"Excellent team. They were very helpful and answered all my questions. Martin is especially knowledgeable - glad we went with state farm""
Adam Holmberg
July 18, 2025
"Im very glad to be apart of this state farm family each person cares for you snd wants the best for you.They are always trying to help you. I love these people!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Tell your friends."
Lisa Sichi
July 18, 2025
"We've been with Stephanie and her team for decades - no regrets!"
"Thank you! We love taking care of you and your family. Thank you for all your referrals in CA and now Arizona. Thank you for so many years of continued loyalty. "
Roy Lambert
July 18, 2025
"Very professional • friendly • honest"
"We love you, Roy. Thank you for your kind review and your referrals in CA and Arizona. We love taking care of our friends and family's referrals. "
Scott McGrew
July 18, 2025
"Always there to help. Martin is especially helpful and always cheerful and friendly."
"Thanks Scott. We love taking care of our clients. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Andrea Smith
July 18, 2025
"Stephanie is the best! Easy to talk to and great with communication."
"Thank you, Andrea for your continued friendship and referrals. We love taking care of our client's as if they were family. "
Ostilia Perez
July 18, 2025
"Stephanie is a wonderful person and she always has I the words for help and she has wonderful workers too.🚗😀"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let us know if we can help you with anything else. "
Kandace Lancaster
July 14, 2025
"I’ve had Statefarm insurance since I became a driver! I’m 53 now!!!! Best insurance ever! Especially Stephanie! Always very helpful!"
"Thank you for allowing us to take care of you over the years."
bon abagat
July 14, 2025
"I could give more stars but 5 is the limit! Stephanie has been amazing to deal with. Very professional and knowledgeable answering all my questions about coverages and made it ALL stress free and tailored to my specific needs! I wholeheartedly recommend Stephanie to anyone in need of any insurance services!"
"Thank you so much Bon! We love taking care of our clients, friends, and family. We appreciate all referrals in California and Arizona. "
natalie moiseve
July 11, 2025
"I can't say enough great things about Stephanie and the entire team at State Farm in Hermosa! From the very first interaction, Stephanie has been incredibly knowledgeable, responsive, and genuinely invested in finding the best coverage for me and my family. Insurance has been overwhelming for me in the past, but she made the entire process smooth and stress-free. Not only is Stephanie amazing but her office staff is so wonderful! Every time I call or stop by I am met with a friendly helpful and professional service. It's clear that customer care is a priority here and it makes all the difference for me. I have excellent coverage at a competitive rate and the confidence of knowing I'm in good hands is priceless. I highly recommend Stephanie Criona and her team."
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy to help explain or discuss any concerns you may have."
marilyn mercado
July 10, 2025
"I can’t say enough good things about Yadira! From the very beginning, she has been knowledgeable, patient, and incredibly responsive. She took the time to explain all my options clearly, answered every question I had, and helped me choose the best coverage for my needs without ever being pushy. What really stands out is how she genuinely care. Whether it’s updating a policy, handling a claim, or just giving helpful advice, she always makes the process smooth and stress-free. It’s rare to find someone who combines professionalism with such a personal touch. Highly recommend!"
"Thank you for your review - and we love Yadira too! She has been the heartbeat of our agency for over 12 years. If you need assistance in the future, please reach out to any of us . We are here to help you and any of your friends with insurance in California and Arizona. Auto, Home (Az only), Disability, Life, and Medicare Supplement. "
Gary Lambert
July 9, 2025
"Extremely knowledgeable and very accurate. Wouldn’t want to have anyone but Stephanie and her team servicing my account."
"Thank you, Gary! We love taking care of our friends and family. If you or your friends need guidance with their insurance, have them give us call. GREAT Customer Service is our priority!"
M A
July 9, 2025
"I have been a client of there’s for over 20 years now. Martin has been very helpful every time I call with my many questions about my policies. . I really appreciate all his help. I alway deal with Martin. I have my auto and home policy’s with them."
"Thank you for reviewing our State Farm office. You are one of the many happy clients who appreciate Marty's attention to detail and huis great service. Thank you for letting us take care of your insurance needs. We are here to help. "
Kristin Cooley
July 8, 2025
"I’ve worked with Stephanie for over six years, and I can honestly say she’s one of the most reliable and responsive professionals I’ve ever met. Anytime I have a question or need support, she’s quick to respond and always follows through. Her knowledge and attention to detail are impressive, and I truly trust her advice. It’s rare to find someone so consistently dependable and easy to work with. I wouldn’t hesitate to recommend Stephanie to anyone looking for a knowledgeable and trustworthy agent."
"Thank you for your kind review, Kristin. We are so thankful for all of our clients and the referrals they send us. We take pride in offering the best service and advise to our clients. Thank you for putting your trust in our Agency."
lee stephens
July 7, 2025
"Hi, Here to say stephanie Criona ins co. is the best insurance co to be apart of they have gave me great service for over ten years , her people like martin is great at what they do. thank you martin"
"Thank you for reviewing our State Farm Agency! We’re happy to know you had a positive experience with us; customer service is our top priority! We look forward to continuing to support your insurance needs. We are happy to help your friends and family in California and Arizona. Have a great summer, Lee! "
Christina Turner
June 27, 2025
"Trustworthy, knowledgeable and reliable."
"We appreciate your 5 start review! Please let us know if there is anything to help you, your family or friends. Great service is our #1 priority, and we are happy to hear you find us reliable. Thank you again for your continued trust in our team. "
Elizabeth Mercado
June 27, 2025
"Great package deals for all your policy needs."
"Thank you for reviewing our State Farm office! We look forward to continuing to support your insurance needs."
Karina Reyes
June 27, 2025
"Excellent team. They were very helpful and patient answering all my questions. Yadira is especially knowledgeable - glad we went with state farm"
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Jessica Balderas
June 27, 2025
"Great staff and customer service."
" continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maria Belen Freire
June 27, 2025
"Stephanie and her team at State Farm in Hermosa are truly something special. From the very beginning, they took the time to break everything down for me, no jargon, no pressure, just honest guidance. I’ve always found insurance kind of overwhelming (and honestly, a bit of a headache), but the team made the entire process so easy and stress-free. What really stood out to me was how genuine and responsive they are. Anytime I had a question (even the small, silly ones), they were quick to respond and super patient. Just as amazing. Every interaction, whether over the phone or in person, has been warm, helpful, and professional. You can tell they actually care. Now I feel totally confident about my coverage and that peace of mind is priceless. If you’re looking for someone who truly has your back, look no further than Stephanie and her crew. Highly, highly recommend!"
"We appreciate your review! We are pleased to know you had a great experience with our State Farm office. We are here to help and answer any questions you may have. Thank you for your continued business."
Dimitri Criona
June 27, 2025
"I’ve been insured with Stephanie since day one when she first opened her doors back in 1999. Yes, I’m her father, but that does not change the fact that her friendly office staff responds via text email or phone. I’ve been able to save a lot of money by bundling all of my insurance at one location, and I can always rely on Stephanie in her staff to keep me up-to-date of changes in the insurance industry. Finally, all of my insurances are on auto pay so I don’t have to worry about writing a checks or anything of that nature and it’s automatically deducted out of my account on the day and time that I want it’s really a convenience, especially as I get older. My friends who I have referred are very, very thankful because they get great service from her office and from her"
"Thank you for putting your trust in our agency. We love taking care of our family and friends to make sure they receive all the discounts and service they deserve. Thank you for all of your referrals. WE promise to take care of them the same way to take care of YOU! and by the way, we all love autopay. It's nice not to worry about getting our payments in on time, INsurance is not a fun topic, but we love making it easy for you. "